City of Burlingame Water Division StaffThe City of Burlingame Water Division is responsible for maintaining the water mains within the City boundaries, including portions of the Burlingame Hills. Leaks found on water mains should be reported by calling 650-558-7670 between the hours of  7:00 a.m. and 3:30 p.m. Monday through Friday. After hours, call the Burlingame Police Department at 650-692-0604.

The City of Burlingame purchases all of its water from the San Francisco Public Utilities Commission (SFPUC). The SFPUC has several large pipelines running through town. We have several metered connections at various locations throughout the city. These connections feed directly into the Aqueduct Pressure Zone.

Water pressure to customers in the low lands is basically what is delivered by the San Francisco water pipes with minor reduction to minimize line surges.  Above 120 foot elevation, the Burlingame Water Division maintains a series of closed water systems and reservoirs that are filled by pumping by booster pump stations, then gravity fed.  To regulate the pressure in the higher elevations we have several pressure reducing valves. Valves can be opened or closed to meet problems of high demand or emergency conditions. Connections between neighboring cities are available to meet emergency conditions. 

  • 2015 Urban Water Management Plan. The plan presents supply and demand projections through 2040, available supplies to meet existing and future demands under a range of water supply conditions, and demand management measures to reduce long-term water demand. 
  • Water Quality Report. An annual report that contains information about the City's drinking water, including detected drinking water contaminants and the information of their typical sources.
  • Water Main Flushing. The Water Division occasionally conducts water main flushing  to remove sediment in the water main. Particles not removed by this process may take several hours to resettle to the bottom. 
  • Water Conservation. Discover easy tips on how you can conserve water at home and programs to help you save money and water.
  • Water Supply Analysis. An analysis of the City's potable water demand and projected supply.
  • The City of Burlingame is a member of the American Water Works Association (AWWA). The AWWA is the authoritative resource for safe drinking water. 
Water and Fire Systems for Commercial Buildings or Private Land:
City Water System2
  • Water service piping (up to 2" diameter) between the water main and the meter are furnished and installed by City crews. Contact the City for larger water service connections.
  • A building permit and encroachment permit are required for construction in the City right-of-way.
  • Fees for water service installation, modification, and disconnection must be determined and paid before work can begin.
  • Plans shall be submitted and approved for any new piping off City mains. All work shall be completed by the owner’s contractor per City specifications. City staff inspect material and installation of these projects.
  • See Public Works Water System Procedure and Material Specifications.
  • Arrangement for the installation of the fire system detector check meter shall be coordinated through the Burlingame water office. See fee schedule.
  • Contractors working in the City of Burlingame shall be licensed by the State of California and have a Burlingame Business License. Contractors working in the roadway shall have a “Class A,” General Engineering Contractor’s License and shall provide the Public Works Department with proof of insurance in accordance with Section 7 of the Department of Transportation Standard Specifications with the City named as additionally insured.
  • Fees and bonds are required for fire system improvements.
  • Call the Central County Fire Department at 650-558-7615 for fire hydrant flow information. To test for fire flow, click here for the application.