The City of Burlingame Water Division is responsible for maintaining the water mains within the City boundaries, including portions of the Burlingame Hills. Leaks found on water mains should be reported by calling 650-558-7670 between the hours of 7:00 a.m. and 3:30 p.m. Monday through Friday. After hours, call the Burlingame Police Department at 650-692-0604.
The City of Burlingame purchases all of its water from the San Francisco Public Utilities Commission (SFPUC). The SFPUC has several large pipelines running through town. We have several metered connections at various locations throughout the city. These connections feed directly into the Aqueduct Pressure Zone.
Water pressure to customers in the low lands is basically what is delivered by the San Francisco water pipes with minor reduction to minimize line surges. Above 120 foot elevation, the Burlingame Water Division maintains a series of closed water systems and reservoirs that are filled by pumping by booster pump stations, then gravity fed. To regulate the pressure in the higher elevations we have several pressure reducing valves. Valves can be opened or closed to meet problems of high demand or emergency conditions. Connections between neighboring cities are available to meet emergency conditions.
- 2015 Urban Water Management Plan. The plan presents supply and demand projections through 2040, available supplies to meet existing and future demands under a range of water supply conditions, and demand management measures to reduce long-term water demand.
- Water Quality Report. An annual report that contains information about the City's drinking water, including detected drinking water contaminants and the information of their typical sources.
- Water Main Flushing. The Water Division occasionally conducts water main flushing to remove sediment in the water main. Particles not removed by this process may take several hours to resettle to the bottom.
- Water Conservation. Discover easy tips on how you can conserve water at home and programs to help you save money and water.
- The City of Burlingame is a member of the American Water Works Association (AWWA). The AWWA is the authoritative resource for safe drinking water.
Coronavirus and Drinking Water Information
Is drinking tap water safe?
Yes. The EPA recommends that Americans continue to use and drink tap water as usual. The World Health Organization (WHO) has stated that the presence of the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low. Additionally, according to the CDC, COVID-19 is mainly thought to spread between people who are in close contact with one another. Read more from the CDC about transmission of COVID-19. Further, EPA's drinking water regulations require treatment at public water systems to remove or kill pathogens, including viruses.
Guidance for Reopening Buildings after Extended Shutdown or Reduced Operation
On March 16, 2020, the Health Officer of San Mateo County issued a Shelter-In-Place Order requiring that residents stay home, with the exception for essential activities. As of May 18, 2020, a new Shelter-In-Place Order has been issued to align with the Governor's Early Phase 2. Click here to read the Order.
The closure or reduced operation of a building may result in significant reduction in water use throughout the building, that in turn may result in degradation in water quality. The City of Burlingame Water Division recommends that building owners and managers take proactive steps to protect public health by minimizing water stagnation during closures and taking action to address building water quality prior to reopening.
- Maintaining or Restoring Water Quality in Buildings with Low or No Use (PDF)
- Restoring Water Quality in Buildings for Reopening Checklist (PDF)
- American Water Works Association - Shutoffs and Return to Service Guidance
- San Francisco Public Utilities Commission - Flushing Guidance for Building Water Systems Following Extended Shutdown (PDF)