The City of Burlingame Water Division is responsible for maintaining the water mains within the City boundaries, including portions of the Burlingame Hills. Leaks found on water mains should be reported by calling 650-558-7670 between the hours of 7:00 a.m. and 3:30 p.m. Monday through Friday. After hours, call the Burlingame Police Department at 650-692-0604.
The City of Burlingame purchases all of its water from the San Francisco Public Utilities Commission (SFPUC). The SFPUC has several large pipelines running through town. We have several metered connections at various locations throughout the city. These connections feed directly into the Aqueduct Pressure Zone.
Water pressure to customers in the low lands is basically what is delivered by the San Francisco water pipes with minor reduction to minimize line surges. Above 120 foot elevation, the Burlingame Water Division maintains a series of closed water systems and reservoirs that are filled by pumping by booster pump stations, then gravity fed. To regulate the pressure in the higher elevations we have several pressure reducing valves. Valves can be opened or closed to meet problems of high demand or emergency conditions. Connections between neighboring cities are available to meet emergency conditions.
*NEW* 2020 Urban Water Management Plan and Water Shortage Contingency Plan Update
The Urban Water Management Planning Act (Water Code Section 10610-10657) requires urban water suppliers to update their Urban Water Management Plan (UWMP) and Water Shortage Contingency Plan (WSCP) every five years. The plan presents supply and demand projections through 2040, available supplies to meet existing and future demands under a range of water supply conditions, and demand management measures to reduce long-term water demand.
- Water Quality Report. An annual report that contains information about the City's drinking water, including detected drinking water contaminants and the information of their typical sources.
- Water Main Flushing. The Water Division occasionally conducts water main flushing to remove sediment in the water main. Particles not removed by this process may take several hours to resettle to the bottom.
- Water Conservation. Discover easy tips on how you can conserve water at home and programs to help you save money and water.
- The City of Burlingame is a member of the American Water Works Association (AWWA). The AWWA is the authoritative resource for safe drinking water.
To preserve our precious water supply and prepare for dry conditions, Governor Newsom is asking all Californians to voluntarily reduce their water usage by 15% compared to their 2020 water consumption.
What does a 15% water use reduction look like?
Last year, Burlingame residents on average used 68 gallons of water per person per day. A 15% reduction for the average resident would mean saving 10 gallons per day or about 70 gallons per week. Here are some ways you and your family can achieve a 15% water use reduction:
- Finding and fixing leaks. Did you know that toilets are the #1 culprit for household leaks? If your toilet is leaking, the cause is often an old, faulty toilet flapper which can waste up to 200 gallons of water per day or 1,400 gallons per week.
- Watering one day less per week can save 170 gallons per week.
- Running dishwashers and washing machines only when full. Full laundry loads can save 15-45 gallons per load, while full dishwasher cycles can save 5-15 gallons per load.
- Installing a water-efficient showerhead and taking shorter showers. Cutting back on your shower time by 5 minutes every day can save 70 gallons per week.
Coronavirus and Drinking Water Information
Guidance for Reopening Buildings after Extended Shutdown or Reduced Operation
The closure or reduced operation of a building may result in significant reduction in water use throughout the building, that in turn may result in degradation in water quality. The City of Burlingame Water Division recommends that building owners and managers take proactive steps to protect public health by minimizing water stagnation during closures and taking action to address building water quality prior to reopening.
- Maintaining or Restoring Water Quality in Buildings with Low or No Use (PDF)
- Restoring Water Quality in Buildings for Reopening Checklist (PDF)
- American Water Works Association - Shutoffs and Return to Service Guidance
- San Francisco Public Utilities Commission - Flushing Guidance for Building Water Systems Following Extended Shutdown (PDF)